Online Forms

My Take on Formstack

Screen Shot 2013-02-21 at 8.32.13 AM
Screen Shot 2013-02-21 at 8.32.13 AM

For the past few months I have worked diligently to find the best form/registration system out there and feel confident in saying that I found it in Formstack.  To this point it does everything that we had hoped it would do along with including many features that are beneficial that we didn't even realize we wanted.  Here are some of the primary reasons that we love Formstack:

  • Simplicity- it's easy for our staff to setup and manage date, but even easier for the end user!
  • Complexity- it can be simple, but can also manage very complex forms and data as well.
  • Integration- being able to export data seamlessly through Google Docs, Constant Contact, and others as well as the payment processing with PayPal is incredible (worth upgrading to PayPal Pro).
  • Innovation- in the few weeks we have been using Formstack we have already seen it improve and they make visible their future improvement plans

While I do really like the platform, there is one thing that I does disappoint me: no phone support (at least not that I can find).  Honestly, their forums are fantastic and answered all of our questions, but I like knowing that I can have someone on the phone within minutes if I need help with any issue.

I would love to know what you're using and what your experience has been!  If you're using Formstack I would love to hear how you're using it and any tips/tricks you might be able to share.