third mile service

Viral Video of the Week- Chick-Fil-A Video

My brother-in-law has been a long time employee of Chick-Fil-A, so I'm well aware of their second mile service policies.  I think every organization can learn a thing or 5 from Chick-Fil-A and their customer service!  The girl in this video demonstrates third mile service with restraint that I can't even imagine having.

This video went viral this past week with all of the drama around Chick-Fil-A.  I'm blown away by the employee's patience and even joyful spirit through the harsh words she endures.  You might be pleased to know that the man in this video lost his job after posting this video and having it go viral.

One thing to note when wanting your videos to go viral is that the videos that go viral are often epic fails!  Many church videos that go viral are when a Pastor curses accidentally or says something wrong.

Social Media Warning: Viral videos often cause the individuals in the videos more shame than glory.  Be careful what you wish for.